Frequently Asked Questions
Find answers to common questions about our programs and services
Training
About our vocational programs
Products
Product quality and availability
Services
Service requests and pricing
Payment
Payment methods and billing
Who can purchase products from this platform?
Our products are available to the general public, businesses, government agencies, and organizations.
How are inmates paid for their work?
Inmates earn money for their work which is saved in their accounts. Upon release, they receive their accumulated earnings to help with reintegration.
What payment methods do you accept?
We accept bank transfers, POS payments, and online payments.
Do you offer delivery services?
Yes, we offer delivery for products. Services are typically rendered on-site or at designated locations.
How can I request a custom product?
You can contact us through the contact form or call our customer service line to discuss custom product requirements.
Are the products made with quality materials?
Yes, all products are made with quality materials and undergo quality checks before being made available for sale.
Can I visit the facility to see products being made?
Due to security reasons, visits are restricted. However, we organize guided tours for authorized groups and organizations.
How long does delivery take?
Delivery times vary based on location and product availability. Typically, products are delivered within 3-7 business days.